Teaching programmes

Bachelor 3 : Private Concierge, corporate concierge, personal assistant


At a time when everybody wants to have their own concierge service, these 3 professions are enjoying unprecedented expansion. ICARE has been monitoring this trend since it first emerged and is working jointly with the professionals in this sector to build a teaching course that is as close as possible to the reality of the profession. This is why, during this year, we shall provide you not only with the keys to meet the requirements of the most demanding clients, but also reveal how to build and manage a long-term relationship with them through your service expert qualities and your ease in the relationship.



Programme length: : 1 year with 6 months tuition and 6 months internship

Rentrées scolaire: October and April (later start)

Modules :

  • Accounting
  • Telephone manner and written replies
  • IT tools for the profession
  • Behavioural communication
  • Interculturality and Intercultural Management
  • General Culture II
  • Cultures and Civilisations II
  • Experience economy and Personalisation of the customer relationship II
  • Theatrical Improvisation
  • English
  • Spanish
  • Physical and corporal expression

Building on experience :

  • Application Concierge service: Card’Experience
  • Building your Cardex and use of the ICI Cardex
  • Visits and discovery of Paris
If you have a BAC + 2 years level or qualifying professional experience you can apply directly for this course.
Otherwise, depending on your training, you can join the Private Concierge, Corporate Concierge, Personal Assistant Bachelor programme in 2 different ways:

  • • If you have a BAC “général” or equivalent BAC level: : after the BAC + 2 Luxury Hotels and Hospitality delivered by our establishment
  • If you have a BAC pro “hôtellerie restauration” or tourism : after the BAC + 2 Luxury Hotels and Hospitality that you join directly in the 2nd year

Registration fees*

    Registration fees Bachelor 3 : 800 €

*If you have integrated ICI in Bachelor 1 or Bachelor 2, you are not subject to the payment of the registration fee.

Annual tuition fees

    Tuition fees Bachelor 3 (French students) : 8300 €
    Tuition fees Bachelor 3 (International students) : 10300€

Admission process

1. Contact us directly to dertermine a date of interview
2.Admission tests include:

    General culture test
    English test (oral & written)
    Motivation interview
    Simulation & Situational exercices

  • • The Private Concierge, Corporate Concierge, Personal Assistant Bachelor programme is the only concierge course in France that delivers a level II diploma (BAC +3/4)
  • • Strong commitment: : internship placement in our partner establishments
  • A special partner network
  • • Founded over 35 years ago by Jean Gillet (President of the Clés d’Or from 1973 to 1976, Chief Concierge then Manager of the Hotel Meurice in Paris), the tuition is provided with respect to Concierge know-how and interpersonal and social skills while also adapting to the constant changes of the profession.
  • Teaching staff made up mainly of professionals in the sector
Send your application file to the following address::


Programme director:

Julie de Fontenay


+ 33 (0) 1 47 04 01 96