Teaching Programmes

Bachelor 3 : International Hotel Concierge


The leader of a team devoted to ensuring the complete success of high-end guests’ stays, the Concierge in a Prestigious Hotel represents a skilful balance between attention to detail, discretion, elegance, excellence and personal relations.

In this role, your mission will involve not only catering to all the requests of guests through the quality of your network of contacts; it will also include ensuring that all the details of their environment precisely meet their preferences.

Supported by an historical experience of the profession of Concierge in a Prestigious Hotel, our course will provide you with the knowledge and tools required to manage an exclusive front office with brio.



Programme length: : 1 year with 6 months tuition and 6 months internship

Starting dates: October and April (later start)

Modules :

  • Management of the front office
  • Accounting
  • Telephone manner and written replies
  • Sales and Negotiation in the Luxury Industry
  • Business law
  • Luxury marketing III
  • Behavioural communication
  • Interculturality and Intercultural Management
  • General Culture II
  • Cultures and Civilisations II
  • Experience economy and Personalisation of the customer relationship II
  • Theatrical Improvisation
  • English
  • Spanish
  • Physical and corporal expression

Building on experience :

  • Application Concierge service : Card’Experience
  • Building your Cardex and use of the ICI Cardex
  • Visits and discovery of Paris
If you have a BAC + 2 years level or qualifying professional experience you can apply directly for this course.
Otherwise, depending on your training, you can join the Bachelor International Concierge in a Prestigious Hotel in 2 different ways :

  • If you have a BAC “général” or equivalent BAC level : after the BAC + 2 Luxury Hotels and Hospitality delivered by our establishment
  • If you have a BAC pro “hôtellerie restauration” : after the BAC + 2 Luxury Hotels and Hospitality that you join directly in the 2nd year

Registration fees*

    Registration fees Bachelor 3 : 800 €

*If you have integrated ICI in Bachelor 1 or Bachelor 2, you are not subject to the payment of the registration fee.

Annual tuition fees

    Tuition fees Bachelor 3 (French students) : 8300 €
    Tuition fees Bachelor 3 (International students) : 10300€

Admission process

1. Contact us directly to dertermine a date of interview
2.Admission tests include:

    General culture test
    English test (oral & written)
    Motivation interview
    Simulation & Situational exercices

  • The International Concierge in a Prestigious Hotel Bachelor programme is the only concierge course in France that delivers a level II diploma (BAC +3/4)
  • Strong commitment: internship placement in our partner establishments
  • A special partner network
  • Founded over 35 years ago by Jean Gillet (President of the Clés d’Or from 1973 to 1976, Chief Concierge then Manager of the Hotel Meurice in Paris), the tuition is provided with respect to Concierge know-how and interpersonal and social skills while also adapting to the constant changes of the profession.
  • Teaching staff made up mainly of professionals in the sector

Send your application file to the following address:


Programme director:

Julie de Fontenay

Tuition :

Reception :
+ 33 (0) 1 47 04 01 96